questions and answers


Yes, but only 12 spaces. We provide these to our guests free of charge. Otherwise there is the possibility to park on one of the surrounding streets (with costs) The Görres underground car park is about 400m away and is open day and night (day ticket: 15,-)

Yes, we have several options for you.

  1. You are welcome to park your bikes in our bike box. It is located in the side area of the hotel and is lockable.

2. or you can use our bicycle cellar. However, this can only be reached via stairs. For heavy bicycles the way is a little bit difficult. We are happy to help you.

Wine, beer, sparkling wine and soft drinks are available in self-service at our reception. You are welcome to enjoy these in our lobby or in your room.

Depositing your credit card information on our homepage is solely to secure your booking. You can decide on the spot how you want to pay. We offer the following options: debit, credit card or cash.

Unfortunately, we have not had a good experience with animals in the past. Therefore, bringing pets is not allowed.

We cater to the needs of our guests with our room rates. You always book with us at the best price. Our daily rate offers you the highest flexibility regarding a possible cancellation. If you travel with certainty, you will receive a lower rate. In case of no-show, the full amount is due.

You always cancel where you booked. It is not possible for us to cancel your booking in this case.

Unfortunately, an early breakfast is not possible. However, you are welcome to get a packed lunch with 2 sandwiches, apple, granola bar, and a kl. Bottle of mineral water at the price of 8,50 Euro.

We are happy to sell you a combination ticket, which includes a ride up and down the mountain and admission to Ehrenbreitstein Fortress.

Unfortunately no, If there are no rooms available on our homepage, then we are fully booked.

We only have a breakfast restaurant. However, in the immediate vicinity you will find a variety of good restaurants with national and international dishes

Contact us, we will be happy to reserve a table for you.

Yes, we have a safe at the reception desk. We can safely lock your laptop there. Of course, you can also use the room safe.

Just let us know upon arrival and you will of course receive gluten-free bread. Furthermore, we also offer lactose-free milk and vegetarian products.

Of course you can have your luggage sent to us in advance. We will keep it safe until your arrival.

Unfortunately no. Our parking spaces are limited. These can only be used during your stay at the hotel. Once you have checked out you must also remove your vehicle. You will surely find a free parking space on the streets around our hotel. Certainly in the underground car park at Görresplatz.

Unfortunately no, we only have our breakfast room and a small lobby, but you are welcome to use them outside of breakfast hours.

You are also welcome to have breakfast with us on the day of your arrival for €15 per person.

You’re welcome. Our delicious and extensive breakfast buffet then costs €15 per person

Of course and with pleasure. Please inquire at reception about the current prices for external breakfast guests.

Yes very much. Your luggage is safe in our luggage storage and the bike in the bike garage.

questions and answers


From 15 clock. Since our guests do not check out until 11 am, we need the time to properly prepare your room so that you can feel comfortable in a clean and tidy room from the start.

You can check out until 11am. If you use a hotel parking lot, the check-out also applies to your vehicle.

No, our hotel is non-smoking. However, we allow smoking on our terrace and on the room balconies. However, we ask you not to throw burning cigarettes from the balcony. They may endanger other hotel guests or damage our awnings and parasols

If the reception is not yet manned, leave the key on the desk in the room. But please remember to pay for your stay in advance

Of course. If you let us know that you need a cot, we will prepare your room accordingly.

That is possible. However, you pay the price for one night.

Yes in every bathroom we have a hair dryer.

Yes all rooms have a minibar and a safe.